Privacy Policy

Effective Date: 06/17/2026

Casson & Son Carpet Care respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us by phone, request a service estimate, or interact with our business online.

By using this website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide when you contact us, request an estimate, schedule service, or communicate with our team. This may include:

  • Name
  • Phone number
  • Email address
  • Service address
  • Mailing address
  • Details about the services you are interested in
  • Any other information you choose to provide

We may also collect limited technical information automatically when you visit our website, such as your IP address, browser type, device type, pages visited, time spent on the site, referral source, and general website usage data.

How We Use Your Information

We use the information we collect to:

  • Respond to your questions or service requests
  • Provide carpet cleaning, upholstery cleaning, tile and grout cleaning, stone cleaning, and related services
  • Schedule appointments and provide estimates
  • Communicate with you about your service
  • Improve our website, customer service, and overall user experience
  • Maintain business records
  • Protect against spam, fraud, or misuse of our website
  • Comply with applicable legal obligations

We do not sell your personal information.

Website Tracking, Cookies, and Third-Party Tools

Our website may use cookies, analytics tools, tracking pixels, call tracking, embedded maps, social media links, advertising tools, or other third-party technologies to help us understand website activity, improve our marketing, and make the website easier to use.

These tools may collect information such as your device type, browser, IP address, pages visited, and how you interact with the website. Third-party providers may process this information according to their own privacy policies.

You can usually control cookies through your browser settings. Disabling cookies may affect how certain website features function.

Third-Party Links

Our website may include links to third-party websites or platforms, including review sites, social media pages, map services, and other external resources. We are not responsible for the privacy practices, content, or policies of these third-party websites. We encourage you to review their privacy policies before providing personal information.

Sharing Your Information

We may share information with trusted service providers who help us operate our business, manage our website, process communications, provide marketing support, or deliver services to customers.

We may also disclose information when required by law, to protect our legal rights, to prevent fraud or misuse, or to respond to lawful requests from government authorities.

We do not sell your personal information to third parties.

Data Security

We take reasonable steps to protect the personal information we collect from unauthorized access, misuse, loss, or disclosure. However, no website, online system, or method of electronic communication is completely secure. We cannot guarantee absolute security of information transmitted through our website.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain business records, resolve disputes, comply with legal obligations, and enforce our agreements.

California Privacy Notice

If you are a California resident, you may have certain privacy rights under applicable California privacy laws. Depending on the circumstances and whether such laws apply to our business, these rights may include the right to request access to personal information, request correction of inaccurate information, request deletion of personal information, and request information about how personal information is collected, used, or disclosed.

To submit a privacy-related request, please contact us using the information listed below. We may need to verify your identity before processing certain requests.

We do not knowingly sell personal information. We also do not knowingly collect personal information from children under the age of 13.

“Do Not Track” Signals

Some browsers offer a “Do Not Track” setting. Because there is not currently a uniform industry standard for responding to these signals, our website may not respond to “Do Not Track” browser requests.

Children’s Privacy

Our website and services are intended for adults and property owners or occupants seeking cleaning services. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to delete it.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date. Your continued use of the website after changes are posted means you accept the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact us:

Casson & Son Carpet Care
PO Box 627
Winters, CA 95694

Davis/Woodland: ( 530) 756-1022
Winters: ( 530) 795-0500
Dixon: ( 707) 678-1022
Vacaville/Fairfield: ( 707) 454-0500